THE BENEFITS OF
BUSINESS & MANAGEMENT COURSES
The global business world evolves at a faster rate than ever before. It is critical that businesses and individuals keep up with the latest professional skills and training in order to best serve their customers and meet strategic goals. Our programming is designed to help you achieve your goals through conveniently scheduled courses done on-site or at one of our metro locations.
Our training programs provide:
- Training that meets YOUR needs
- College credit for your employees toward a degree or certificate
- Non-credit seminars/workshops
- Practical experience with hands-on learning opportunities
- Flexible scheduling, and group training available
- Set your own pace—learn at home or on the go with online courses
Employee retention and professional development
An investment in your future
Experts say as little as a 5 percent increase in customer retention can boost your profits by 25-100 percent. You could double your bottom line profit by keeping only five percent of the customers you currently lose.
Customized Sales Representative
Business & Management Programs
These online courses, suitable for either a small business or an individual household, will increase your financial awareness and accountability. Courses include knowledge and practice with major accounting software programs Peachtree and Quickbooks.
Learn about the accounting field in any of these areas:
- Accounts payable
- Accounts receivable
- Closing accounts
- Double-entry bookkeeping
- Financial transactions
DCTC offers classes that can teach you the basics of starting and running your own small business. Learn how to create a successful Business Plan, manage customer service, hire and manage employees, make better business decisions and increase your profits.
Learn about employee-related issues that can either make or break your business. Continuing Education and Customized Training offers coursework focusing on employees and the law, applying lean practices to HR functions, and more. Coursework is offered in a convenient, on-line format allowing you to learn on your own timetable.
Leadership & Management
Global Leadership Training Courses
It is critical that businesses keep up with the latest professional skills and training in order to best serve their customers and meet strategic goals. We offer a variety of short-term global training courses that will keep your organization on the leading edge of innovation and change. MTC provides relevant hands-on training that can be done on-site or at one of our convenient metro locations.
Building Your Leadership Team
Transitioning from Operations to Supervision 20 hours
This class is tailored for new supervisors and those thinking of taking their career to the next level. Built on solid leadership practices, the session focuses on personal influence, avoiding common pitfalls and identifying ways to make the most of a leadership role.
- Business writing
- Communicating Like a Leader
- Effective Communication
- Presentation Skills
Innovation & Change
- Change Management
- Innovative Thinking
- Managing the Human Side of Change
- Building Agreement and Trust
- Generation Gap
- Conflict Resolution
- Enterprise Dynamics
- Thinking Like a Leader
- Business Professionalism
- Decision Making
- Stress Management
- Team Effectiveness
- Interdepartmental Teamwork
- Leading Virtual Teams
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Professional Development Units for Project Managers
We offer a variety of 6-week programs which have been pre-approved for Professional Development Units (PDUs) through the Project Management Institute (PMI). Once you’ve successfully completed a pre-approved course simply notify us so we can grant you professional development units. You can use these units to apply for a PMI certification or to renew a certification. If you already have a PMI certification your PDUs will be submitted to PMI on your behalf. If you don’t have a PMI certification, you can submit your course information on your application to become a credential holder. Additionally, you will receive these units in a certificate mailed to you with the PMI logo.
These instructor-led online courses pre-approved for PDUs:
- Can be taken anytime, anywhere
- Help participants gain critical knowledge along with hands-on skills
- Can be completed in 6 weeks with a time commitment of about 4 hours per week
- Cost: $129
Marketing & Sales
Marketing is a vast field with room for multitudes of professions. Experts estimate that more than one-third of all Americans have marketing activities in their positions. Sales is an increasingly important position in contemporary organizations, especially with the growing global economy. Simply put, nothing happens unless something is sold! As a salesperson, you are in the enviable position to make something happen.
These courses can be scheduled and customized to be offered on campus or any time at your place of business. In the classroom, the courses are delivered in a hands-on workshop environment, and they can be offered for credit or noncredit. We also offer a variety of online courses.
We offer a variety of online professional series courses in marketing & sales.
SHRM Senior Certified Professional (SHRM-SCP and SHRM-CP)
Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field—and a valuable asset to your organization, keeping you and your organization more competitive in today’s economy. This professional distinction from the Society of Human Resource Management sets you apart from your colleagues, proving your high level of knowledge and skills.
Increase your chances of passing your exam by attending our upcoming certification prep course. An expert, SHRM-certified instructor will be on hand to answer your questions, guide you through interactive discussions, review sample test questions and provide exclusive test-taking tips.
Personalized and Flexible
Finding the time to focus on career training can be tough when you’re managing a busy work day and responsibilities at home. Stay on track to earn your certification with a structured learning experience and support.
We are committed to keeping your course fees as low as possible, while helping you reach your SHRM Certification or professional development goals. We can also help you take advantage of student discounts and funding options available to you.
Gain guidance from our SHRM-certified instructors to help you comprehend and learn to apply your new HR knowledge. Network with peers to share real-life examples and bring HR knowledge and competencies to life.
SHRM Senior Certified Professional (SHRM-SCP)
The SHRM-SCP certification is for individuals that have a work history of at least 3 years performing strategic level HR/HR-related duties; or for SHRM-CP credential holders who have held the credential for at least 3 years and are working in, or are in the process of transitioning to, a strategic level role.
Candidates for the SHRM-SCP certification are not required to hold an HR title and do not need a degree to apply.
The SHRM-SCP exam is designed to assess the competency level of those who engage in HR work at the strategic level. Work at this level includes duties such as developing HR policies and/or procedures, overseeing the execution of integrated HR operations, directing an entire HR enterprise, or leading the alignment of HR strategies to organizational goals.
SHRM Certified Professional (SHRM-CP)
The SHRM-CP certification is intended for individuals that perform general HR/HR-related duties; or for currently enrolled students and individuals pursuing a career in Human Resource Management.
Candidates for the SHRM-CP certification are not required to hold an HR title and do not need a degree or previous HR experience to apply; however, a basic working knowledge of HR practices and principles or a degree from an Academically Aligned program is recommended. The SHRM-CP exam is designed to assess the competency level of HR at the operational level. This level includes implementing policies, supporting day-to-day HR functions, or serving as an HR point of contact for staff and stakeholders.
Applicants must meet specific educational and work experience criteria at the time they submit their application in order to be eligible to sit for the SHRM-CP or SHRM-SCP exam. These requirements are provided in the Eligibility Chart on SHRM’s website.
⇨ View Courses & Register Online
What to Expect
Learn from highly respected and experienced SHRM-certified instructors with years of hands-on experience in HR.
Interact with your instructor and fellow classmates in an online live environment available anywhere with an internet connection.
Attend classes on a 12-week schedule, with time to study materials in between classes on your own unique schedule.
Keep yourself accountable and stay on track to earn your certification with a structured learning experience and support.
Course Preparation Tools Designed for Success
Registration also includes the online and print versions of the 2022 SHRM Learning System—the official cert prep tool, now updated with retired exam questions. Designed specifically for adult learners, this interactive system combines in-depth HR knowledge with real-life situations to help you master the material and set you up for success on your exam.
Instructor: Scott Gunderson, SHRM-SCP
Scott has a master’s degree in public and nonprofit administration from Metropolitan State University. He also has a bachelor of science degree in management from LaSalle University and a supervisory management AAS degree from Gateway Technical College. Scott worked in management and human resources for 18 years before he started his teaching career.
Scott earned his Senior Professional in Human Resources (SPHR) in 2010 and his SHRM-SCP in 2016. He has been teaching the SHRM Certification course since spring of 2022 as well as management and human resources courses at various colleges and universities since 2000.